FAQs

  1. Where is Singapore Customs Academy (SC Academy) located?
    Singapore Customs Academy is located at 55 Newton Road, #02-01 Revenue House Singapore 307987

  2. Do I need to get a visitor pass at the security counter?
    A visitor pass is not required to access Revenue House Level 2.

  3. How do I get to SC Academy?
    The following modes of transportation are listed in the table below.

    By Bus
    SBS: 5, 21, 54, 124, 131, 143, 162, 166
    SMRT: 167, 851, 855, 980

    By MRT
    Alight at Novena MRT (NS20) along the North-South line. Follow the signs through Novena Square and to the underpass leading to the Revenue House.

    By Car
    From CTE toward Seletar, exit at Moulmein Road.
    From CTE towards AYE, exit at Moulmein Road.
    From PIE towards Tuas, exit at Jalan Toa Payoh.
    From PIE towards Changi, exit at Thomson Road.
    From Bukit Timah/Dunearn Road, turn into Newton Road near Newton Circus roundabout.

    Parking at Revenue House
    Carpark is open 6.00 a.m. - 11.00 p.m.
    Electronic Parking System (EPS) is used.
    There is a 15-minute grace period.
    For details of parking rate, please refer to IRAS website at www.IRAS.gov.sg

  4. What are the facilities available in SC Academy?
    The modest facilities include a reception cum lounge area, two training rooms (one is lecture-style layout which can take in 35 persons while the other is the standard classroom style for 24 persons), meeting rooms and staff's office space.

  5. What are the courses available in SC Academy?
    SC Academy offers six new modules and they are:
    • SC 101 - Customs Procedures
    • SC 102 - Classification and the Harmonised System
    • SC 103 - Rules of Origin/Free Trade Agreements
    • SC 111 - Hands-on TradeNet® Declaration
    • SC 201 - Basics of Strategic Goods Control
    • SC 202 - Essentials of Internal (Export Control) Compliance Programme

      Please refer to our course catalogue for more information
  6. How can I enrol for the individual modules?
    Go to the 'Course Catalogue & Registration' tab and click on 'Course Registration' to register for the course(s) which you wish to enrol.

  7. What is the frequency of the courses?
    The frequency of the courses is listed in the table below.
    Monthly Course; Bi-Monthly Course
    • SC 101 Customs Procedures
    • SC 102 Classification and the Harmonised System
    • SC 103 Rules of Origin/ Free Trade Agreements.
    • SC 201 Basics of Strategic Goods Control and
    • SC 202 Essentials of Internal (Export Control) Compliance Programme
  8. Who should attend the different types of courses? Are the courses compulsory?
    You may wish to refer to the traders' competency roadmap that SC has developed as a guide developed to meet the training needs for various segments of the trading community. Traders are strongly encouraged to attend the recommended training programmes to improve on their knowledge on customs procedures. Traders also have the flexibility to sign up for the trainings according to their needs since we have developed modular programmes.

    Customer Segment

    Recommended Training Programmes 

    • Importers



    • Exporters









    • Exporters (for Singapore-origin goods)



    • Exporters/Brokers of Strategic Goods
    • SC102 Classification and the Harmonised System (HS)
    •  

    • SC 102 Classification and the Harmonised System (HS)
    • SC 103 Rules of Origin / Free Trade Agreements
    • SC 201 Basics of Strategic Goods Control
    • SC 202 Essentials of Internal (Export Control) Compliance Programme
    •  

    • SC 103 Rules of Origin / Free Trade Agreements
    •  

    • SC 201 Basics of Strategic Goods Control
    • SC 202 Essentials of Internal (Export Control) Compliance Programme

    Manufacturers

    • SC 102 Classification and the Harmonised System (HS)
    • SC 103 Rules of Origin / Free Trade Agreements

    Companies/Freight Forwarders /Licensees who act as Declaring Agents

    • SC 101 Customs Procedures,
    • SC 102 Classification and the Harmonised System (HS)
    • SC 103 Rules of Origin / Free Trade Agreements
  9. Regarding the competency map, can I sign up or benefit from courses that are not under my customer segment?
    The competency map serves as a general guide for traders. All traders could and are encouraged to sign up for modules that are of their interest.

  10. What is the cost structure for individual modules and whole programme?
    Please refer to our course catalogue for more information

  11. What are the available modes of payment?
    Currently, we only accept credit card payment for on-line registration. Confirmation of course placement is based on payment received and is on a first-come-first served basis, subject to seat availability.

  12. Will I receive a confirmation upon registering for the courses?
    You will receive a course confirmation email one week prior to course commencement. This is provided that payment had been made successfully.

  13. When are the SC series courses dates that are open for registration?
    Please refer to our course catalogue for more information

  14. What is the course cancellation policy?
    There will be no refund for any withdrawal of course after the confirmation email was sent out. However, replacement of course participant is allowed if this we are notified of the change at least 3 working days before the commencement date of the course.

  15. Is there a limit to the number of participants that we can register?
    There is no restriction to the number of participants to register as course placement is on a first-come-first-served basis, subject to seat availability.

  16. Are there any differences between the courses offered by Singapore Customs Academy and those previously conducted at CDAS?
    Yes, we have reviewed and formatted the new courses based on the training needs of the traders. The courses offered are now modular and are developed in a more compact manner to deliver the important and relevant contents within a more condensed time frame.

    Based on the feedback gathered, we have now made it possible for participants to customise their training programme based on their needs. They can now choose to either attend the whole programme or to attend individual modules, each specialised in a particular area.

    The SC 200 Strategic Goods Control Programme is now carried out in a seminar setting to extend its reach to more traders.

  17. How does the Singapore Customs Academy aims to help the trading community?
     The Singapore Customs Academy aims to provide an avenue for the trading community to learn and increase their knowledge and level of understanding on Singapore Customs' requirements as well as procedures,thereby raising their level of compliance and the adoption of good practices.